TRITON 8100, 9100, 9700 BALANCING PROCEDURES

These procedures are intended for Triton 9700 model operating with software version ZD990003.16 or higher. The software version can be verified by logging on to the Customer Transaction Management Function screen. On the bottom of the screen you will find the “LOAD” version number. If you have an earlier version you will need to use the previous balancing procedures.

 

  1. Log onto “MANAGEMENT FUNCTIONS” by first pressing the control key then the “1” on the keypad.
  2. Select “MANAGEMENT FUNCTIONS”.
  3. Enter your management code using the keypad, and then press ENTER.
  4. Select “CLOSE”.
  5. Select “CASSETTE CLOSE”.
  6. Select “A”.
  7. Select “TRIAL CASSETE CLOSE”.
  8. (The ATM will print out a receipt showing your starting and remaining amount).
  9. Select “CASSETTE CLOSE”.
  10. Select “A”
  11. Select “CLOSE”
  12. Select “ENTER QUANITY IN CASSETTE”. You may have to navigate from the Management functions screen. (See #2 above)
  13. Enter the number of bills that are currently in the cassette.
  14. From the “CASSETTE A” screen. Select “TRIAL CASSETE CLOSE”.
  15. (The ATM will print out a receipt showing your starting and remaining amount).
  16. Select “EXIT”.
  17. Select “CUSTOMER TRANSACTIONS”.
  18. (ATM will reset and come back into service)

 

CLEARING ATM JOURNAL

 

  1. Press the Control Key and the Number 1 key at the same time.
  2. Select “MANAGEMENT FUNCTIONS”.
  3. Enter your management code using the keypad, and then press “OK”.
  4. Select “JOURNAL”.
  5. Select “PRINT JOURNAL”.  Journal will print – Save the journal for one year.
  6. Select “CLEAR JOURNAL”.
  7. Select “YES”.
  8. Select “EXIT”.
  9. Select “EXIT”.
  10. Select “CUSTOMER TRANASACTIONS” and ATM will reset and come back into service.

 

To recover from error code 156:

 

  1. Turn off and turn ATM back on.
  2. Select “MANAGEMENT FUNCTIONS”.
  3. Enter your management code using the keypad, and then press OK.
  4. Select “CASSETTE SERVICE”
  5. Select “A”
  6. Select “EXIT”.
  7. Select “EXIT”.
  8. Select “RESET ERROR”
  9. Select “CUSTOMER TRANSACTIONS”